Transform Your Cat’s Playtime with a Cozy Retreat
Give your feline friend the ultimate hideaway with our Cozy Carrot Cat Tunnel. Designed to provide both comfort and fun, this double cat tunnel is perfect for curious kitties who love to explore and burrow. The semi-enclosed design offers a safe and secure environment, making it an ideal space for play, rest, or a little alone time. Crafted from high-quality felt material, this cat house not only keeps your pets warm and cozy but also blends seamlessly with your home decor.
Product Features
Our Cozy Carrot Cat Tunnel is more than just a cat bed; it’s a multi-functional space where your cat can play, hide, and sleep. Whether your cat loves to chase, pounce, or simply snuggle up, this tunnel offers endless opportunities for entertainment and relaxation.
- Durable Felt Material: The tunnel is made from high-quality, durable felt that’s soft on your cat’s paws while being sturdy enough to withstand daily use.
- Double Tunnel Design: With two spacious tunnels, this cat house encourages your cats to play and explore together or separately.
- Semi-Enclosed Comfort: The semi-enclosed structure provides a sense of security, making it a cozy spot for cats who enjoy privacy.
- Easy to Clean: The felt material is easy to maintain, ensuring your cat’s space remains fresh and hygienic.
- Stylish Carrot Design: The cute carrot shape adds a playful touch to your home while catering to your cat’s natural instincts.
Benefits for You and Your Cat
- Encourages Play: The double tunnel design stimulates your cat’s natural curiosity, helping to keep them active and engaged.
- Reduces Anxiety: The semi-enclosed environment provides a safe retreat, reducing stress and anxiety in your cat.
- Promotes Healthy Rest: A cozy and private space encourages better sleep, leading to a happier, healthier pet.
- Enhances Your Home: With its stylish design, this cat tunnel is a functional yet attractive addition to any room.
Make Playtime Special for Your Cat
Bring home the Cozy Carrot Cat Tunnel today and watch your cat enjoy hours of playful fun and restful naps. This versatile cat house is the perfect gift for any cat lover looking to enrich their pet’s life. Don’t wait—give your feline friend the cozy retreat they deserve!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lucerine.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lucerine.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lucerine.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lucerine.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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We Think You’ll Love
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perfect hideaway and nap spot 🐱💤
Can't believe how much my cat loves burrowing in this cozy house, it’s her new favorite place.
The quality is superb, I'm really happy with the purchase.
thank you for making such a great product!
cute and functional
I love how soft and snugly it is
Bought this as a gift for my sister's cat – now he won’t come out of there 😂
even our picky cat loves it
Incredible value for money here folks
delightful design
Our fur baby loves this carrot house. It's her safe haven now.
Great quality, super cute design
this has been an absolute hit with our feline friends...they can't get enough of it